Rent Guide

Everything you need to know about renting a car with us

Pick Up Process

Pick Up Process

1

Visit Pickup Location

Take our airport shuttle to the pickup area, or visit the area directly at the address below.

39, Oiljangjung-gil, Jeju-si, Jeju, Korea

(Postal Code 63116)

2

Document Check & Inspection

Present your reservation number, passport, IDP and valid home country driver's license, and inspect the car with our staff.

3

Receive Vehicle

Receive your vehicle and enjoy your trip in Jeju!

Return Process

Return Process

1

Visit Return Location

Please come to the return location at the address below.

39, Oiljangjung-gil, Jeju-si, Jeju, Korea

(Postal Code 63116)

2

Vehicle Inspection

The vehicle must be returned in the same condition as at pickup (Same-to-Same). Our staff will inspect the vehicle, including the fuel level and overall condition.

⚠ Important

If the fuel level is lower than at pickup, the refueling charge must be paid at the desk.

3

Complete Return

Once the inspection and payment (if any) are completed, the return process is finished.

Shuttle Bus Information

Shuttle Bus Information

When you arrive at Jeju International Airport, please come to the 1st floor (Arrivals). Across Gate 5, you will find the Rental Car House. From there, please head to Zone 3, No. 1 and take the shared rental car shuttle(jointly operated with Joa Rent Car). The shuttle ride to the Shared Rental Car Parking Area takes about 7–9 minutes. Once you arrive, please meet our staff at the Hallasan Rent Car desk, where your vehicle will be provided.

Shuttle & Service Hours

Shuttle & Service Hours

Shuttle buses operate every 20 minutes

Pickup Vehicle Pickup Hours: 08:00 – 20:00
Return Vehicle Return Hours: 08:00 – 19:40

Pickup and return during these hours are handled as described above.

Additional Fees

Additional Fees (Outside Service Hours)

PICKUP AFTER 20:00:

An additional fee of KRW 10,000 per hour applies.

RETURN BEFORE 08:00:

An additional fee of KRW 10,000 per hour applies.

PICKUP OR RETURN OUTSIDE BUSINESS HOURS:

Additional charges of KRW 10,000 per hour apply.

Required Licenses

To rent and drive a vehicle in Korea, you must prepare the following

IDP

1) International Driving Permit (IDP)

A valid International Driving Permit is required and must be issued before departure from the renter's home country. An IDP alone is not sufficient; the original domestic driver's license must be presented together with the IDP. In Korea, IDPs issued under the 1949 Geneva Convention or the 1968 Vienna Convention are generally accepted. IDPs issued by non-signatory countries may not be legally valid.

Driver's License

2) Valid Original Home Country Driver's License

A valid original Home Country driver's license is required. The license must have been issued at least one year prior to the rental date. An IDP alone is not accepted without the original Home Country license.

Passport

3) Passport

The original passport is required for identity verification.

Credit Card

4) Credit Card

A temporary authorization will be held on the credit card for up to two weeks following vehicle return. The authorization is intended to cover any outstanding charges, including but not limited to traffic fines, accident-related costs in the absence of insurance coverage, and any damages exceeding the insurance coverage limit.

* Conditions including age requirements, insurance coverage, and vehicle eligibility depending on the type of driver's license may vary. Please confirm all details prior to reservation.
** IDPs issued by non-standard or private organizations (including documents labeled "International Driving License") are not recognized.
**** USFK : USFK Form 134EK (Orange Card)

IDP Sample 1 IDP Sample 2

Geneva Convention on Road Traffic (1949)

Continent Countries
Asia & Middle East Japan, South Korea, Thailand, Philippines, India, Malaysia, Singapore, Sri Lanka, Bangladesh, Cambodia, Laos, Vietnam, United Arab Emirates
Europe United Kingdom, France, Italy, Spain, Netherlands, Switzerland, Sweden, Norway, Denmark, Belgium, Austria, Greece, Portugal, Ireland, Iceland, Poland, Romania, Hungary, Bulgaria, Czech Republic, Slovakia, Serbia, Montenegro, Turkey, Georgia
Americas United States, Canada, Argentina, Chile, Peru, Ecuador, Paraguay, Venezuela, Jamaica, Barbados, Trinidad and Tobago, Guatemala, Haiti, Cuba
Africa Egypt, Morocco, Tunisia, South Africa, Ghana, Nigeria, Senegal, Mali, Niger, Togo, Uganda, Rwanda, Malawi, Namibia, Lesotho, Zimbabwe, Algeria
Oceania Australia, New Zealand, Fiji, Papua New Guinea

Vienna Convention on Road Traffic (1968)

Continent Countries
Asia & Middle East South Korea, Thailand, Philippines, Pakistan, Mongolia, Kazakhstan, Uzbekistan, Tajikistan, Turkmenistan, Iran, Israel, Kuwait, Bahrain, United Arab Emirates
Europe Germany, France, United Kingdom, Italy, Spain, Netherlands, Switzerland, Sweden, Norway, Denmark, Belgium, Austria, Greece, Portugal, Poland, Romania, Hungary, Bulgaria, Czech Republic, Slovakia, Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Montenegro, Albania, North Macedonia, Moldova, Ukraine, Belarus, Russia, Latvia, Lithuania, Estonia, Finland, Luxembourg, Monaco, San Marino
Americas Brazil, Mexico, Peru, Ecuador, Venezuela, Guyana, Bahamas, Costa Rica, Cuba
Africa South Africa, Morocco, Tunisia, Ghana, Senegal, Niger, Zimbabwe, Kenya, Seychelles
Oceania -

All rental vehicles are covered by comprehensive automobile insurance for the duration of the rental period.

Coverage Type Coverage Deductible
Third Party Injury Unlimited KRW 500,000 Per Person
Property Damage Up to KRW 20,000,000 KRW 300,000
Personal Injury Up to KRW 15,000,000

Collision Damage Waiver (CDW) is optional. CDW is valid for one time coverage during rental period.

Category Mini Small Compact Medium Large Premium Van EV
Vehicle Model Morning(Picanto) Venue Avante(Elantra), K3, XM3 Sonata, K5, QM6 Grandeur G80 9 seater Carnival, 12 seater Starex Ioniq 5
Requirements 22 years old + At least 2 years of driving experience IDP Category B 24 + 3 yrs + IDP B 26 + 3 yrs + IDP B 24 + 3 yrs + IDP B 23 + 3 yrs + IDP B
BASIC CDW

Coverage

Up to KRW 5,000,000

Deductible (Customer Liability)

KRW 500,000

Loss of Use Fee

50% of the standard daily rental rate × repair days

PREMIUM CDW

Coverage

Up to KRW 5,000,000

Deductible (Customer Liability)

KRW 200,000

Loss of Use Fee

N/A (Waived)

Coverage

Up to KRW 5,000,000

Deductible (Customer Liability)

KRW 300,000

Loss of Use Fee

N/A (Waived)

* For accidents beyond insurance coverage, customers are responsible for both repair costs and loss of use fees.
**If towing is required, the first 10km is free of charge.

Insurance Exclusions (Not Covered)

Roadside assistance including towing or vehicle recovery services.

Accidents when driven by unauthorized drivers not on the contract.

Accidents caused intentionally by the renter.

Vehicle theft.

Accidents involving unlicensed driving or criminal purposes.

Tire and wheel damage.

Serious traffic violations (e.g., speeding, drunk driving, signal violations).

Accidents while racing, training, or non-standard driving purposes.

Any damage occurring while the vehicle is taken to Udo island.

Damage or loss of in-vehicle accessories, including dash cams.

Standard Cancellation

Standard Cancellation

Cancellation more than 24 hours before the scheduled pickup time: A refund will be issued after deducting a KRW 5,000 processing fee.

Late Cancellation

Late Cancellation

Cancellation within 24 hours of the scheduled pickup time: 50% of the reservation deposit is non-refundable.